FAQs

If you still have questions after reading the FAQs shown below, contact us here.


Q. What are the advantages of staying at The Lavaca Flats rather than a hotel?
A. We provide a hotel-like amenity but with the privacy of an apartment and at a lower rate than most local hotel options. Further, our standard unit includes kitchen facilities that most hotel rooms do not.

Q. What is the shortest length of stay I can reserve for?
A. The minimum stay is 30 days.

Q. Unfortunately, it appears that your rates may be out of my budget range. Will you "price match" other fully furnished venues in the San Antonio area?
A. Provide us a proposal based on the other options that you may be considering. Please understand that much of the San Antonio furnished housing market is currently maintaining high rates of occupancy due to the impact of the EAGLE FORD shale find (a huge oil & gas project approx. 30 minutes south of town), the US military's METC (Medical Educational Training Campus) program at Fort Sam Houston, and the business growth represented by the Kelly Railport -- just to name a few recent "growth" factors affecting our guest traffic. However, our property, like others, is not always 100% occupied, in which case we will definitely consider any reasonable offer subject to availability.

Q. How are the apartments equipped?
A. Kitchens are fully equipped with a coffeemaker, refrigerator, full-height oven/stove, microwave oven, blender & dishwasher. All dishware, flatware, and cooking accessories are provided. Bedrooms and baths are supplied with linens and towels. There is also a broadband internet connection, flat panel LCD television(s), blow dryer, iron and ironing board. Enhanced Time Warner CATV including 10 HBO movie channels, and a Roadrunner cable modem are included in each unit. WIFI is also available property-wide. 

Q. Are there laundry facilities?
A.  Each unit has a washer & dryer.

Q. Is there housekeeping service?
A. Housekeeping is provided on a semi-monthly basis at no additional charge. This occurs once just before your arrival, and once just after your departure. Interim housekeeping visits occur approximately every two weeks.  Should you desire more frequent housekeeping service, let us know and we can discuss your needs to see how we can best accommodate you. One thing is certain, our housekeeping is remarkable and will exceed your expectations!

Q. Are pets allowed?
A. We accept pets on a selective basis. A non-refundable pet deposit of $350. - $750. per pet applies, the level is dependent upon the breed/size/age of the pet, the length of your stay, and the manner in which the pet will be cared for during your daily absences (i.e. portable kennel, offsite daycare, etc.).

Q. What time is move-in and move-out?
A. Move-in time is 3pm or later. Move-out time is 11am. If you need to make special arrangements, just let us know at 210.880.5416.

Q. How may I pay for my reservation?
A. We accept cash, a personal check, wire transfer, money order, e-Check or EFT, along with most major credit cards such as American Express, VISA, and MasterCard. Corporate accounts may establish direct billing procedures. Note that credit cards and Paypal payment options will have an additional 5% convenience fee add to the monthly rental charges to cover our processing costs. 

Q. Is parking available?

A. Yes, one space per unit is available in our off-street parking lot located at the rear of the building. In addition, there is also FREE parking on the street in front of our building which is available on a first come, first served basis.

Q. Do you provide fitness facilities?
A. Lavaca Flats guests have access to the MBS Fitness facility located in King William (including a swimming pool) that is conveniently located just 3 blocks away from our property. It is available on a 'members only' basis, 24/7.  One "Single" monthly membership is included in the rental rate of a 1 Bedroom unit, two "Single" monthly memberships are included in the rental rate of a 2 Bedroom unit. Additional memberships are available for $35.00. per "Single" membership per month.

Q. How do I make a reservation?
A. Call us at 1.210.880.5416. You can also contact us by email and request that we forward our booking forms. Once we receive the executed forms and the first month rental amount, we take the unit off of our 'available' list to ensure that it will be ready when you arrive.